Annual Membership
We set annual memberships to expire at the end of the specified term. Therefore, we do not offer refunds or allow early cancellations. However, if you add someone to your existing membership during the annual term, we begin their membership on the date they are added. As a result, their membership will run for a new 12-month period starting from that date.
Monthly Membership
We deduct your monthly payment on the 1st of each month. However, if the 1st falls on a holiday or weekend, we may process the payment on the next business day instead. Additionally, you must complete at least one full billing cycle before you can cancel a monthly membership.
Short-Term Membership
We set short-term memberships to expire at the end of the specified term. Consequently, we do not offer refunds or allow early cancellations.
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